In this 20NINE review, we'll find out if 20nine is among the best CRM For Small businesses. To proceed, let us first explain what 20NINE is all about, its history, services, features, prices, and every other thing you should know about the company.
Not using any CRM is a huge mistake on your path because you are probably losing money every minute of the day.
Alright, let's go ahead with the 20NINE review to help you make the best choice for your business. Keep reading!
What is 20NINE CRM?
Founded in Europe (Sweden), 20NINE (a SAAS company) is a cloud-based, easy-to-use, and end-to-end CRM solution designed for small and mid-size businesses. It is said to be a perfect alternative to expensive and advanced CRM systems that typically come with a steep learning curve.
20NINE CRM does provide you with complete control over your projects, communication, sales, invoicing, and e-signing document management. The platform streamlines all the key business processes, enabling different departments to focus on getting work done efficiently.
20NINE has so many features which every small business needs and here's a list of features you will find at 20nine:
- Company & contact directories
- Meetings & reminders
- Activity dashboard
- Contact CRM
- Sales CRM
- Calendar System
- Document storage
- Email marketing
- Lead generation
- Interaction tracking
- Lead management
- Lead qualification
- Marketing automation
- Mobile access
- Sales pipeline management
- Task management
- Territory management
- Third-party integrations
- Reports & diagrams
- CV Management
And so much more…
20NINE Reviews & Ratings
20NINE has a very high rating from its customers on several channels and below is a list of a few where you can confirm the ratings for yourself.
- g2.com – has the following ratings: (Ease of use: 9.3; Quality support: 9.2; Ease of setup: 9.2)
- capterra.com – has the following ratings: (Ease of use: 4.7; Customer service: 4.8; Overall: 4.8)
Is 20NINE the Best CRM for Small Businesses?
20NINE has all the necessary tools which every startup or small business needs for their business, so yes, it can be called the best CRM for startups or the best CRM for small businesses if you may.
The 20nine is top-notch and very effective; you should try it.
20NINE CRM Alternatives
There are so many CRM out there and 20nine is one of them, so here but a few of the 20nine CRM alternatives:
20NINE pricing plan starts at $2.90/month per user and their e-signing is at $1.90 per signed document. For information on the pricing, click here…
20NINE can be integrated into the following platforms:
- Office 365
- LinkedIn LeadClipper
- Google Workspace
- Fortnox ERP
20NINE KPIs and Reports
Remember, with 20NINE, You can easily track your own, your colleagues or the entire company's performance. After some period of usage you probably want to start tracking your most important KPIs.
Track Your Activities
The activity dashboard focuses on how many dials, calls, meetings, prospects, deals, etc., that has been performed or added during the selected time period. For dials and calls to work you need to make your phone calls from 20NINE's mobile apps.
Track Your Sales
The sales dashboard focuses on sales metrics like the number of active deals, won/lost deals, gross/net value of the pipeline, how many deals you are missing to reach the target, etc. All for the selected time period.
20NINE – Pros and Cons
Just like every other service out there, 20nine has its pros and cons and the table below shows that.
|– 20NINE has a very simple CRM
|– Their integration options are limited
|– Users can access 20NINE from any location, at any time, from any device
|– It could take a new user a while to get used to the platform despite its simplicity
|– 20NINE is mobile-friendly and compatible with different types of devices
|– 20NINE has a great user experience
|– Every user can view the progress of their projects in real-time with the help of visual boards
I believe this article has done justice to the 20NINE subject and you now have a better understanding of the platform and how to use it for your small business. Now, over to you; use the link or button below to get a 14-days free trial of the 20Nine service on your business.
Let us know in the comments below if you like the platform and also let us know if we missed anything or probably share your experience with us. We'll really appreciate that. Thanks for reading!!!