A Nigerian man has publicly slammed the loan app Easemoni_ng for attempting to trick him into taking another loan, just minutes after he cleared an outstanding debt of ₦53,000.
The frustrated customer narrated his ordeal in a lengthy post shared on his X (formerly Twitter) page, expressing shock at the platform’s alleged manipulation tactics.
According to him, he had initially borrowed ₦44,000 but ended up repaying ₦53,000 due to accrued interest.
After settling the debt, he began communicating with a representative named Ella, who gave conflicting information regarding the rollover fees.
While Ella claimed the fee was 2% on overdue amounts, the stated policy with Opay, the app’s partner, reflected a 1% fee.
As the back-and-forth continued, another representative contacted him, insisting that he still had an outstanding payment. After explaining his situation again, he was met with threats.
However, once he presented statements from the Federal Competition and Consumer Protection Commission (FCCPC), the representative backed off.
The man also recounted how he had earlier appealed to fellow users on X for financial help to clear the overdue loan after eight days but received no assistance.
Just when he thought the ordeal was over, another representative asked him to fill a “clearance form.” Upon further interaction, he realized it was a subtle trick to push him into taking another loan.
“I nearly fell for the trap of getting another loan without knowing it,” he wrote, condemning the app for what he described as a “wicked and deceptive” practice.
He concluded by labeling the loan app and its representatives as “evil” for attempting to lure vulnerable citizens into unwanted debt.
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